FAQs

You can create an account by entering your own email and password of your choice.

Follow the link to ‘Create Account’ and enter your details in the page – confirming email and password in the fields provided.

You will then be sent an email with a secure link to click and ‘confirm email’. Click on this link, then sign in with email and password, complete your Preferences and your new Argyle Account is ready to go!

If you have created an account with your own email and password, we will send you a confirmation email to the email address you provided. Whilst you wait you will see the ‘Awaiting Confirmation Email’ page. When you receive the confirmation email, there will be a secure link ‘click here’ in the email which you need to click on to confirm your email. This will then open up a new browser tab for you to login with your email and password for the first time. This is just to check the email is indeed yours.

Note it may take a few seconds or minutes for the email to arrive in your inbox. If you do not receive your email, please follow the next steps:

• Check your junk and spam folders.
• Ensure you did not use any mailbox that could be shared, eg info@, reception@, sales@ as these will not be accepted for your Argyle Account.
• Add argyle@communicatoremail.com to your safe senders list and retry sending the email from the link ‘click here to resend email’ in the ‘Awaiting Confirmation Email’ page.

If you have left the ‘Awaiting Confirmation Email’ page and you want to go back to resend the confirmation email, log in again with your email and password chosen, and as you have not yet confirmed your email, you will see the ‘Awaiting Confirmation Email’ page where you can click the link to resend.

If none of the steps above work, please contact Customer Services with your email address. In a few cases the email may be being blocked by your email service provider. Club staff will be able to check this so that you may contact your service provider directly.

Some email clients or systems may deliver the email but ‘disable’ the ability to click on any links in the content. If you have received the email but cannot click on the link, try

• adding argyle@communicatoremail.com to your ‘safe sender’ list
• right click on the link, and select from options to ‘open hyperlink’, or ‘copy hyperlink’ and paste in to a browser address bar and go.

One other alternative is to use a different email address, it will then become necessary to validate this other email as well.

You can also contact us on: 01752 907700 or tickets@pafc.co.uk.

The Argyle Account provides fans with a single online account to access the Club’s digital properties including our new look pafc.co.uk, ticketing (argyletickets.com) and our brand-new streaming platform, ArgyleTV.

Only one account with one password is now required ensuring a more consistent experience when making purchases online and reducing the chances of forgetting passwords or usernames. Supporters also now have greater control over how they hear from us through their Preference Centre.

Supporters will need to create their Argyle Account in order to purchase match tickets/season tickets or memberships online and also to be able to watch live matches and video on demand on ArgyleTV.

Supporters will be able to complete and update their personal details in the profile section of their Argyle Account and change their preferences on receiving marketing information from the Club.

We are working on adding the club’s Online Superstore, argylesuperstore.co.uk, to the single sign on soon.

Everyone, including supporters already with existing ticketing or i-Follow profiles. Supporters will need to create their Argyle Account in order to purchase match tickets/season tickets or memberships online and also to be able to watch live matches and video on demand on ArgyleTV.

We are working on adding the club’s Online Superstore, argylesuperstore.co.uk, to the single sign on soon.

Now. An Argyle Account will need to be created in order to make any online purchases from the Club’s digital properties including our new look pafc.co.uk, ticketing (argyletickets.com) and our brand-new streaming platform, ArgyleTV.

We are working on adding the club’s Online Superstore, argylesuperstore.co.uk, to the single sign on soon.

This process will allow supporters to have an easier and cleaner journey through websites with everything in one account. You will only need to link your accounts once – once it’s done, you are all ready to go!

• It says no account found when I enter my account number

This means the email address used to register your Argyle Account does not match the email address held at the Ticket Office.

If you are not sure which email address is held at the Ticket Office, please contact them on 01752 907700 or email argyle@pafc.co.uk to ensure the correct email address is held for you, and try to link accounts again 24 hours later.

• It says my Account Number is wrong

Please ensure you have used a correct account number from your season ticket card, or from a previous ticketing purchase.

If you have purchased tickets/merchandise then your account number would be on the confirmation of purchase emails.

You will need to disregard any zeros that may appear before your account. For example, if your card says 0012345, your account number is 12345.